All our products are warrantied for at least 3 years against defects in materials or workmanship.Find out more
Meet Blake, Elly, Amanda, Tom, Josh, Rachel, Neil, Drew and Matt, our awesome support team voted TGO Online Retailer 2020, 2019, 2018, 2017, 2015, 2014 and 2012.
As you may have discovered in your search for a new bike, the recent global happenings have dealt a blow to the industry's supply chains and stock availability. Raw material shortages through to shipping delays have all contributed to an erratic market and as a result, we must emphasise that all dates given are to the best of our knowledge at the time of order.
We're working hard with suppliers to ensure any changes are kept to a minimum but it remains very possible that in the current climate, delivery times will fluctuate.
We'll communicate this as clearly as possible and please be assured that all orders are refundable at any stage.
Our team of support heroes are all solid outdoor enthusiasts based here in the UK. Our office hours are 09:00 - 17:00 Monday to Friday. Please take into account the small time difference when waiting for a reply.
Please fill in the contact form. We monitor emails Monday to Fridays.
If one of our support heroes is available immediately you will see a little red live chat icon at the bottom right of the screen. Click it to start up a new chat.
Sonder Bikes: 01773 417006
Alpkit: 01773 417007
100 Lake Road
48 Main Street
Alison Court, Metrocentre