Support Centre

Covid-19 Status Update:

Hello, we are fully operational and ready to take your order! With our team distributed across our support centre, stores, and working from home we are covering your queries by phone, email and live chat.

Blake, Elly, Amanda, Tom, Josh, Rachel, Neil and Drew! Proud to have been voted TGO Online Retailer 2019, 2018, 2017, 2015, 2014 and 2012.

Contact Us

Our team of support heroes are all solid outdoor enthusiasts based here in the UK. Our office hours are 09:00 - 17:00 Monday to Friday. Please take into account the small time difference when waiting for a reply.

Email

Please fill in the contact form. We monitor emails Monday to Fridays.

Live Chat

If one of our support heroes is available immediately you will see a little red live chat icon at the bottom right of the screen. Click it to start up a new chat.

Phone lines

Call us on +44 (0)1773 417007 or
+44 (0)1773 417006 for Sonder specific queries.

Alpine Bond

All our products are warrantied for at least 3 years against defects in materials or workmanship.

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B Corp

Its Official We're A B Corp

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Support the AK Foundation

Alpkit customers have supported over 800 projects.

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