Support Centre
Welcome to the Alpkit support centre. Here you can find answers to your questions about our products and services.
Ashleigh, Elly, Amanda, Tom, Josh, Caroline and Rachel! Proud to have been voted TGO Online Retailer 2019, 2018, 2017, 2015, 2014 and 2012.
- Ordering & Payments Help with orders and payment
- Delivery Information and pricing
- Returns & Exchanges Help with the returns process
- Care & Repair Keep your products going longer
- Popular Guides Expert hints and tips
- Instructions Instruction Archive
- Technology Materials and fabrics we use
- Accounts Keep your details upto date
- Sponsorship & Marketing How to work with us
Contact Us
Via e-mail
We keep an eye on email between 8 - 5.30 Monday to Friday (Tuesday 10-5.30). We provide limited coverage over the weekend and we are closed bank holidays.
If you want to see our products in person we recommend visiting one of our stores, however we do have a small sales counter in our Nottingham office.
Alpkit Global HQ
Units 12 - 14 Oak House
Moorgreen Industrial Park
Engine Lane
Newthorpe
Nottingham
NG16 3QU
Ring us
Lines open between 9 - 5.30 Monday - Friday (Tuesday 10-5.30) on 01773 417007.
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Alpkit Ambleside
100 Lake Road
Ambleside
LA22 0DBTel: 015394 54954
Email: ambleside@alpkit.com -
Alpkit Hathersage
Main Road
Hathersage
S32 1BBTel: 01433 730930
Email: hathersage@alpkit.com -
Alpkit Keswick
48 Main Street
Keswick
CA12 5JJTel: 01768 721287
Email: keswick@alpkit.com -
Alpkit Gateshead
Alison Court, Metrocentre
Gateshead
NE11 9YSTel: 0191 603 0939
Email: gateshead@alpkit.com
All our products are warrantied for at least 3 years against defects in materials or workmanship.
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