Support Centre

Covid-19 Update 7th April:

We're still working safely to despatch orders every day, process returns responsibly and are building bikes 2m apart.

Our support team is now working from home to answer all your phone calls and emails. At HQ there is a reduced team working to despatch your orders and process your returns and exchanges as quickly as possible.

We have had to suspend next day delivery and you should expect further delays across the delivery network in general. We get daily updates from our couriers as they adapt their operations to keep both their staff and our customers safe.

Ashleigh, Elly, Amanda, Tom, Josh, Caroline and Rachel! Proud to have been voted TGO Online Retailer 2019, 2018, 2017, 2015, 2014 and 2012.