Careers at Alpkit | Empowering our people to be their best
At our purest we are a bunch of people coming to work each day sharing our love of the outdoors. We set about building Alpkit as a business that we ourselves would want to work for: a vibrant, sustainable brand for multi-sport adventure enthusiasts.
Fast forward to ...
A Creative Place of Work
Alpkit is rare amongst smaller founder-led businesses. We are a team 85 strong with 45 staff in stores and customer service, 10 makers in our factory and building bikes, 6 in our warehouse and 24 designers, buyers, marketers, HR, finance and IT professionals.
We’re investing in our people with progressive policies to create an environment that enjoys the industry and energy of hard work and provides career building opportunities:
- Living Wage Foundation accredited employer.
- Staff discount, friends and family discount and equipment loan pools.
- Flexible working with ability to buy and sell up to 10 days additional holiday on top of our 28 day annual entitlement
- Welfare Days: additional paid short notice holiday to seize the moment and Go Nice Places Do Good Things
- Volunteer program providing up to 5 days extra leave for charitable volunteering available to all staff
- Sabbatical leave and career breaks with a job guarantee to those with 2 years service
- Living Wage Foundation minimum basic pay rate by October 2020
- Enhanced sick pay, death-in-service and enhanced pension provision
- Retail Trust membership to support mental wellbeing
- Paid study support with additional paid time off
- Minimum 5 days paid on-the-job training a year available to all staff
- Management development program to all and aspirant managers
- Adventure training
- Life skills training
- Child care friendly policies
- Dog friendly workplace
We are always on the lookout for talented, creative people with an interest in the outdoors to be part of our team.
We have a relaxed working environment but we work hard. Tea and coffee is always to hand, decent music is almost always on but when there is stuff to do, we knuckle down and get on with the job. Attributes we commonly look for are an interest in the outdoors, self-motivation, pride in producing high-quality products from start to finish and love for working in small teams.
Josh's Alpkit Journey To Accountancy Jedi
Josh Soar Wins Apprentice Of The Year
I’m an Accounts Apprentice and started in October 2017 as my first proper job. I started doing book-keeping, then moved onto looking after management accounts and assisting senior members of the team. After two years I’m now training people on how to the job that I used to do when I first started! Alpkit has paid for my formal training as well as what I’m doing on-the-job. I’m in college one day a week, training for my AAT qualification, which will be finished this year. The next step for me is to get the CIMA qualification, which will take three years and mean that I’ll be a qualified accountant, which is amazing. I love working at Alpkit, it’s relaxed, positive and everyone here is supportive. It’s also been interesting to go on Adventure Training with the team, which totally took me out of my comfort zone! Hiking up hills, mountain-biking and running along trails in the dark learning about headtorches is very different to reconciliations and posting prepayments and accruals. Apparently the mountain biking was a beginners route but seriously, I could barely walk some bits, let alone ride them – great fun!
Abby's Route To Alpkit Keswick Store Manager
I started working at the age of 12. Paper rounds filled the early mornings before school and my weekends spent working in the local co op. At college, I studied art and design, again filling the weekends with graft at an outdoor clothing retailer and my evenings training for the Cumbrian Tennis Championships. Outdoor retail turned full time after moving to Keswick back in 2010. Since then I have worked my way up the management sector, realising, this was my calling. To be able to work in awesome stores, in the beautiful countryside, have as much fun as I could before and after work hours and all on my doorstep! This path led me to become manager at Alpkit Keswick, a fantastic company, who have looked after me and supported me in making the Keswick's store my own. They allow me to connect my hobbies to my work through artwork and adventures, like plunging myself into cold water, cycling and bikepacking, vanlife adventures, running, walking, climbing, paddleboarding or just loving life with my best canine friend. Don't sit still too long.....life will pass you by!
Andy's Alpkit Experience In Retail Support And Training
I started with Alpkit just as the Hathersage store was opening in 2017. Since then I went from working in-store, to with our Customer Support team, to taking on a new role as Retail Operations (with a side of Training Co-Ordination). Part of this role has meant going from taking part in our Adventure Training to organising it! Adventure Training is an opportunity for our team to get hands-on with different gear, whilst also learning from our Product Team about the technology and development which goes into creating it. As someone who enjoys just getting outside and doing good things in nice places (but specifically fell-running; dog in tow) Alpkit has been a fantastic environment to spend time with like-minded people, and get introduced to new ways of adventuring.
Hero to Head of Customer Support
I’ve been involved at Alpkit since 2005 as a competition climber where I met Col, Nick, Jim & Kenny climbing and demoing product. I landed a sponsorship deal with two others and embarked on many adventures.
Alpkit's aim is simple: make great kit, at great prices backed by great service. The why of Alpkit is summarised perfectly by Go Nice Places, Do Good Things.
Fast forward a few years, I landed a job and was so happy to be working in such a creative environment with an awesome bunch of people. I loved customers and the variety of the job. I’d be packing in the warehouse, writing content for the website, doing bank recs, modelling for photoshoots and cleaning the loos! We were growing exponentially and I was soon managing the Customer Support team.
The training and opportunities at Alpkit have carved a career that I simply couldn’t have imagined back in 2013. Our management team regularly take days out to discuss our progress and our longer term strategy. These are some of my favourite days: I watch my colleagues and I can see their passion; their faces light up like children at Christmas.
Sure, we sell kit. But it is more than that. We want to enable, inspire and grow a community that loves and connects with the world’s wild places - that is going to be one heck of a journey, and I find that very exciting.
Buying Assistant to Head of Buying (MBA)
I joined Alpkit in December 2014 just as it began its growth trajectory to lead a buying team of 1, me. My personal experience can only really be described as an expedition with opportunities around every corner. Learning, learning, learning. As the team has expanded, my 5+ year run at Alpkit has seen me move through functional and management roles; recently culminating in a position on the company’s newly formed operating board.
I’ve been able to achieve this because of the support and opportunities that have been available to me. The balance of hands-on hands-off has meant I’ve learnt from some of the most experienced peers and leaders in the outdoor industry, whilst also being afforded the space to make my own mark on Alpkit’s history. I’ve been able to develop professionally off the back of a supported MBA, the lessons from which I’ve been able to bring back to the broader team helping me to reinforce the learnings and apply them practically in an entrepreneurial and creative environment.
Alpkit Foundation support Boulder Adventures in North Wales
At Alpkit our vision for all staff and customers ‘is a place where you are listened to, your opinion matters, you feel fairly treated. United into one…you are treated as unique. You have your own story, but our paths are entwined.’
So, it’s no surprise that we have always had ambition to work both internally to celebrate individuality and inclusion and externally to create an outdoors welcoming to all.
We believe that embracing equality, inclusion and diversity is not only the right thing to do but it makes us a stronger more successful part of our outdoor community; the different voices, different perspectives and different day to day experiences from our people and customers makes us who we are.
Yes, our team are on a journey, but we are led by our desire and commitment to actively build an environment based on aktivism; not just a feeling but an experience of belonging.
- We find the best talent we can
- Everyone feels supported and empowered to participate
- We are rewarded fairly and our work is celebrated
- We communicate openly and are ok asking questions on matters that affect us
- Regardless of our identity, background or circumstance, we all have the opportunity to develop to our full potential
- We care for ourselves, our colleagues and our customers by providing a safe, supportive and inclusive environment
If we have a specific position available we will announce it here, however if you like what we do and you think that you would fit in to one of the roles below why not just drop us your CV along with a covering letter/email to email@example.com. Explain why you would like to be part of the team, and if a position becomes available we will already have you on file.
With our small factory at the heart of our bright and colourful showroom we have a unique working environment. Experience with automatic lockstitch sewing machines, ideally with heavy fabrics, is essential. Cutting, binding, bar tacking and zip insertion experience would be an advantage.
If there is one unbreakable rule at Alpkit it is that orders must go out the door! The warehouse team are responsible for packing customers orders, keeping the shelves stocked and the warehouse in order. You will need to be able to keep a steady head when it gets busy, pick up errors and understand postage. We look for people who are fastidious about efficiency, tidiness and order.
There is no one more important than a customer service hero. Our reputation for great customer service is huge and we want to maintain that. Ideally you will have experience of a customer service environment, be able to work to deadlines and have proven high levels of English and Maths as well as solid basic IT skills.
Part Time Store Heroes for Hathersage, Ambleside, Keswick and Metrocentre
We look for amazing people to work in our stores, we now have 4 stores open in fantastic, vibrant and bustling National Park locations. Our heroes on the customer front line play a huge part within Alpkit, which is why we are expecting this to be an exciting opportunity for those who love the outdoors, love retail and want to work in our exciting new stores, offering real service with personality.
Product Design and Merchandising
High quality products are our bread and butter. Our design team has to be adaptive as they work on anything from custom UK made products to sampling and placing orders with overseas factories months in advance. We look for people who are bursting with enthusiasm and who are not afraid to jump on a sewing machine and knock out a prototype.
Our website is where most of the action happens. We hope it reflects who we are and what we are about as well as providing our customers with accessible information, support and a simple, effective shopping experience.
Shows and Events
We attend shows all over the country, anything from gear nights at climbing walls to multi-day shows like the Kendal Mountain Festival and our own event the Big Shakeout. If you are looking for occasional or part-time work this could be good for you. It is essential that you can work weekends, don't mind some manual work, long days and have a great knowledge of our products and outdoor activities.
Photography, Media and Content
We get a big kick producing high quality photography and videos. Wehandle most of it in-house or via our sponsored team members. Saying that we have also occasionally worked with freelancers whose work we admire or with fresh talent trying to break in to the industry.
Position: Permanent, Full Time
Hours: Occasional Weekend and Bank Holiday working may be required
About the Role
Are you someone who naturally wants to ‘roll their sleeves up and get stuck in’? Do you thrive in a team who delivers results? And most importantly do you care that customers always receive the product they ordered on-time?
In this role you will perform general warehouse duties in order to maintain a smooth operation including; picking and packing, unloading and loading of stock all whilst working safely.
About the Team
The Warehouse Team is small but mighty; a vital part of our supply chain, this team ensures all our product is picked, packed and sent out on time to our lovely customers to help them go nice places. It’s fast passed and demanding but they have regular brew breaks to keep them going!
You will have a high level of accuracy
Operate in a safe manner
Enjoy working within a small team of warehouse super hero's
Previous experience of working in a similar warehouse environment would be beneficial
How to Apply
If you are interested after reading that, then email your CV and covering letter to firstname.lastname@example.org, clearly stating the position you are applying for.
Speculative applications are always welcome and we make time to read every single one.
We encourage applications from all as we look to overcome diversity, equality and inclusion barriers to the outdoors.
How to apply
Alpkit HR / Confidential
Unit 12-14 Oak House,