Assistant Merchandiser Apply now
The Community You’ll Join
Alpkit and Sonder are two of the fastest-growing outdoor brands in the UK. Our Sonder bikes are obsessively conceived and expertly build. We make bikes our customers (and staff) are going to love riding. They get you out more, further and faster. If you’re motivated, collaborative and passionate about the outdoors, you’ll feel right at home here.
The Difference You’ll Make
As Assistant Merchandiser with Bike Build Scheduler responsibilities, you’ll help keep our wheels turning quite literally. You’ll ensure customer orders in our ERP are accurate and build-ready, keep stock flowing to our UK Bike Build team, and help us deliver on our five-day build promise.
You’ll support purchase ordering, supplier communication and reporting so stock, sales and margin land where they should. Working closely with Product, Supply Chain and Customer Support, you’ll help align specifications, pricing and timelines, and keep a watchful eye on competitors and market trends.
Your work will help the team prevent stockouts or overstock, improve efficiency, and mitigate risks that could disrupt availability so our customers can get out and do good things for years to come.
A Typical Day
- Review overnight orders in the ERP, checking each build matches expected spec and any customisation.
- Assign and unassign stock to ensure a smooth flow of bikes to the UK Bike Build team.
- Schedule builds and dispatches to meet our five-day promise (stock dependent), and flag exceptions early.
- Liaise with the Sonder customer support team so customers are notified about their build date.
- Help raise and track purchase orders, ensuring timely and accurate placement with suppliers against inventory targets.
- Collaborate with Product Development and Design on specifications, pricing and timelines.
- Update dashboards and prepare regular reports to communicate key performance metrics.
- Tidy the details: data entry, sample management and supplier comms that keep projects moving.
- Scan the market for competitor activity and broader trends to inform ranging and pricing.
- Partner with Supply Chain to forecast demand, plan replenishment and optimise inventory.
- Pitch in on continuous improvement; spot process bottlenecks and suggest pragmatic fixes.
Your Expertise
You understand how great admin underpins great customer experiences. You’re comfortable juggling priorities in a fast-paced environment and you naturally collaborate across teams commercial, product, operations and customer support. You care about bikes, the people and the planet.
What you’ll bring
- Passion for the outdoor industry; knowledge of outdoor equipment, apparel and bikes is a plus.
- Strong analytical skills with the ability to interpret sales data and trends.
- Excellent organisational skills and acute attention to detail.
- Proficiency in Microsoft Excel and related tools.
- Clear, confident communication and strong interpersonal skills.
- A can-do attitude with the ability to thrive in a changing environment.
- Experience in a merchandising or retail environment would be a bonus.
Perks of the job
- Significant discount for you, your family and friends.
- 3 well-being days on top of annual leave.
- Option to buy extra holiday.
- Green commuting scheme
- 5 paid Give Back’ volunteer days per year.
- Life insurance.
- Cycle-to-work scheme.
How to apply
If this sounds like you, we’d love to hear from you. Tell us why you’d be a great fit, and email your CV and covering letter to jobs@alpkit.com, stating the position you’re applying for.
If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, feel free to note which pronouns you use (for example: she/her, he/him, they/them, etc.).
We value all cultures, backgrounds and experiences. Alpkit is an equal opportunity employer and welcomes everyone to our team; be yourself, join our community, and help us go nice places and do good things.