Heiko

Product Care Information

Caring For Your DWR
To keep your jacket’s durable water repellent (DWR) treatment in tip-top condition, wash it regularly in pure soap or a specialist cleaner (like Nikwax Tech Wash or Grangers Performance Wash). You may also need to refresh the treatment about once or twice a year (depending on usage) using a reproofer. Using a spray-on reproofer preserves your jacket's wicking ability.

Washing Instructions
Wash on a delicate cycle at 30˚C or hand wash with lukewarm water. Use a technical wash product or pure soap. DO NOT use detergent, fabric conditioners or softeners. Rinse thoroughly in clean water. Line dry or tumble dry on low heat. Use a cool iron to reactivate the DWR.

Repairs
We have dedicated Repair Stations in our stores and we're fully equipped to breathe new life into your old kit. This includes spare parts, patches, new zips and wash and reproofing of your down and waterproofs. Pop into any store or contact us online for more info.

Alpine Bond
If one of our products does not meet your expectations upon delivery, or if during its lifetime does not live up to the demands placed upon it, please return it to us for repair, replacement or refund. If the problem is our fault then we will do this to your satisfaction. If it’s your fault then we will help out the best we can. Find out more about our Alpine Bond here.

Sustainability

How It Is Made

Recycled Fabrics>i>
The Heiko uses 100% recycled polyester, made from post-industrial recycled content, for its inner and outer fabrics. This means your Heiko could have started life as a plastic bottle.

Recycled Insulation
We’ve used also used PrimaLoft® Silver Eco, a 100% recycled polyester insulation, for the fill.

Where It Is Made
Our products are made in the best factories in the world. We know the factories personally and they have all signed up to our Code of Ethics in our supply chain. This includes the Ethical Trading Initiative base code, fair pay, safe working environments, no child labour, no modern slavery, no bribery or corruption, no materials from conflict zones and humane farming methods.

All our factories sign up to our Code of Conduct. Find out where we make our product by visiting our Factories of Alpkit factory zone.

Reducing our carbon footprint
We are carbon neutral under PAS2060 and offset our Scope 1, Scope 2 and Scope 3 operations and transport emissions. We recognise that offsetting is not part of the solution but a point to pass through on a journey to Net Zero. Carbon Neutral is just a step in that journey.

We have joined the Science Based Targets Initiative which sets independent targets for us to achieve to do our bit to limit global warming to 1.5°C. Our targets are to halve our Scope 1 and Scope 2 emissions by 2025 based on 2018 base year and reduce our total carbon intesnity by 15% every year to achieve genuine net zero by 2050.

End of life
When your partnership with this product is over send it back to us and we will pass it on to someone that needs it through our Continuum Project.