• Down Jacket Wash
    • Down Jacket Wash

    Down Jacket Wash

    Wash service

    £40

    Give you down jacket a wash to improve its performance and reloft its fill. Our Repair Heroes are on hand to breathe new life into your grubby kit.
    • Option
    • Check availability in store

    Pre-order now for delivery. We'll keep you up-to-date with your order progress and despatch as soon as it is available.

    • Free Delivery over £50

    • Free Returns

    Down jacket losing its loft? Your down feeling down? Give your down jacket a new lease of life with our Down Jacket Wash. Our expert wash team are on hand to wash your down jacket. We wash jackets from any brand.

    Advice from our Repair Heroes

    "Please make sure you empty the pockets of your jacket before sending it to us. When we receive your jacket we'll check it over for damage and might call you if this will impact our ability to wash your jacket."

    Georgia, Alpkit Ambleside Assistant Manager

     

    How it works

    Only available for UK customers. When we've received your kit, we might contact you before we wash it. If you have any questions before sending us your gear, don't hesitate to call the Ambleside Wash Station on 015394 54954.

    1. Order your wash online as a standalone order
    2. Package your kit
    3. Include your order number and contact details in the package. You can find your order number on your order confirmation email
    4. Generate your postage label on the Royal Mail Returns Portal
    5. Post your wash or arrange a collection

    We're currently working at an 3-4 week turnaround. 

    Sustainability and Product Care

    Sustainability


    Reducing our carbon footprint

    We are carbon neutral under PAS2060 and offset our Scope 1, Scope 2 and Scope 3 operations and transport emissions. We recognise that offsetting is not part of the solution but a point to pass through on a journey to Net Zero. Carbon Neutral is just a step in that journey.

    We have joined the Science Based Targets Initiative which sets independent targets for us to achieve to do our bit to limit global warming to 1.5°C. Our targets are to halve our Scope 1 and Scope 2 emissions by 2025 based on 2018 base year and reduce our total carbon intensity by 15% every year to achieve genuine net zero by 2050.


    End of life

    When your partnership with this product is over send it back to us and we will pass it on to someone that needs it through our Continuum Project.

    Product care


    Repairs

    We have dedicated Repair Stations in our stores and we're fully equipped to breathe new life into your old kit. This includes spare parts, patches, new zips and wash and reproofing of your down and waterproofs. Pop into any store or contact us online for more info.


    Alpine Bond

    If one of our products doesn't meet your expectations upon delivery, or if during its lifetime it doesn't live up to the demands placed on it, please return it to us for repair, replacement or refund. Find out more about our Alpine Bond.