Tent Care Instructions
Care and Cleaning
Please note – you should never use a washing machine/tumble dryer to clean your tent. Car washes are also frowned upon.
To clean the tent, use a sponge and non-detergent soap in clean warm water, make sure to clean and look after your zips after every trip as they can bear the brunt of a lot of abuse. Use a brush and some lubricant (there is a debate as to whether Flora or Bertolli is best, compared to a ‘commercial’ zip lubricant). Fingering your zip while closing the door will keep the fabric from being caught in the teeth and potentially ripping the tent or causing damage to the zip.
To increase the life of the poles, take care not to bend them too much. When slotting them together, take extra care at the joints to stop the ends becoming sharp or bent. When removing the tent poles it is also better to push the pole through the pole sleeve rather than pull the separate sections through as this could cause the elastic inside to tear or break, while possibly causing the pole sleeve to rip as well.
A major contributor to the life of a tent is its UV exposure, pitching the tent in a shaded area will help prevent the fabric degrading in the sun. Although be careful not to pitch under dead wood or a popular lemming jumping cliff.
When retrieving the pegs from the ground refrain from using the tent itself to pull the peg out as this can cause tears or rip the peg loops from the tent. Instead use a spare peg or stick to hook the pegs out. If a peg bends it can usually be bent back over a stone or through brute strength. Replacement pegs are available from our shop.
In some cases tent pegs can be replaced with skis or rocks and guy lines can be tied off to a tree. In deep snow burying a bag full of snow can act as an anchor. Using a Tike or Y-beam peg on its side and burying it can also provide enough strength to anchor a guy line. Lastly for a specific snow peg visit the shop and check out our Ankkor snow pegs.
Repairing Your Tent
If you're unlucky enough to rip your tent when out camping (freak cat attacks can and do happen!) then the ever trusty duct tape works well or even better, StormSure Tuff Tape makes for a great repair. If it is an extensive rip then use some tape while out and when you get back, get in touch with us and we will help you work out the best and most cost effective way of getting it fixed.
If a pole breaks use a splint or pole sleeve as a temporary repair and contact us for spare parts.
Camping on Sand
When camping on a beach or on sand, a footprint will decrease the abrasion on the groundsheet and decrease the amount of grit in the tent. Use similar methods as in the snow to anchor the tent down using a variety of pegs, rocks or trees.
Taking the tent down during the day when it is not being used and pitching in the shade (but not under any dead wood or coconut trees) will decrease the UV effect on the flysheet material. Another option is to pitch the Rig (7) tarp over the tent to protect it from UV damage.
Folding and Storage
In order to get the tent the right size to fit into the bag, fold it into a long rectangle using the poles as guidance. When rolling the tent, roll with the poles and pegs in their storage bags. This prevents dirt getting into the tent and reduces the chance of tears from sharp pegs or loose poles.
Sweep the tent out and clear the pockets before folding the tent and ensure it is completely dry before storage. When storing the tent for a prolonged time, similar to a sleeping bag or down jacket, store in a large cotton storage bag or mesh bag to stop mildew and odours occurring, store in a cool, dry, dark area.
Repairs and Returns
- How we ship our products
- International orders - Ordering from outside the UK
- Finance Options
- Bulk Orders and what discounts are available
- Pre-Orders items - what are they and when will you get them?
- Ordering Custom Products
Help with your order
- When will you get your bike?
- Common bike upgrades
- Bike and frame weights
- Cycle to Work Schemes
- Bike Hire and Demos
- International Shipping