Train, train, train again
Our product range has ballooned over the past year keeping us in the customer support team dancing our toes. Most of this kit is specialist, like open water swimming wetsuits, titanium bikes, custom bike luggage and climbing hardware.
Although we have a wide range of experience within the team we can’t all be specialists in everything, so we make sure we set aside time to use every piece of our kit; even if it is just in the local park.
The Alpkit support team train regularly to keep up with their product knowledge, if we have used the kit we are better placed to advise our customers. Fran has been using his Heksa as his base for his Scottish trips this winter, so who better to show Ben the ropes! What is the record for pitching a Heksa anyway?